I need integration that is currently unavailable. Can you add it?
Yes, we support a wide range of connecting methods. Let us know what integration you’d need using this form.
Can you help me with GA4 implementation?
Yes, we can support you both in new GA4 deployments or migration from Universal Analytics.
Can you take care of tagging?
Yes, our analysts can help you design a tagging strategy and support the implementation process alongside your web developers. When your tagging is set up we can monitor if all tags are firing properly.
What skills do I need in-house?
Sublime is designed for businesses supported by the analytics department or embedded analysts. However if you do not employ / cooperate with analysts yet, we can offer you the support of our analytics team.
How long does it take to deploy Sublime?
The implementation process largely depends on your current system setup and how specific your analytical needs are. It usually varies between 1-6 weeks.
Can you analyze my data?
Yes, we have an internal analytics team that can help you crunch your data and deliver insights and reports. We offer hour-based models for analytics support.
Are reports in real-time?
By default we refresh data once per day as this covers most of the reporting needs and is cost-efficient. However if needed Sublime can process the data multiple times per day.
Can I connect to other data sources?
Yes, you can quickly point to a Google Drive GSheet to include it in reports or calculations. You can also upload an Excel file or simply point to your database in MSSQL, MySQL or Postgres.
How can I use data in other ways than dashboards?
For instance:
* you can freely explore your data using drag & drop interface and over 40 different visualizations,
* you can directly query raw data using SQL Lab,
* you can export your data to CSV or Excel,
* You can export charts to PDF to include in your presentations,
* soon we will add the option to set mailing alerts or scheduled reports.
Can i customize my reports and metrics?
Yes, in Sublime Growth & Enterprise plans you have full access to dashboards and metric definitions. Using a drag & drop interface you can build new charts and reports. With SQL you can customize existing or add new metrics.
What is Sublime?
Sublime is an analytics platform designed for companies with repetitive sales model (especially Direct-to-Consumer brands). Sublime provides data & insights to all teams within the company to support daily decision making.
Can I integrate multiple marketing accounts?
You can integrate as many accounts as you wish. If you have multiple i.e. Google Ads accounts we can connect them all and let you analyse metrics for each account separately or combined.
What if we end cooperation?
We will stop populating existing tables and reports with new data. All the data that has been collected up to that point will be transferred to a data warehouse of your choice.
What if I need to add more users?
Our pricing model is not based on the number of licences. So you can add as many users as you wish.
Who owns the data?
We take no ownership of the data processed in Sublime. We act as a data processor and for that we sign a separate, GDPR-compliant agreement. All of the data is owned by our customers.
How much will I pay?
Our Starter plan starts at $199 per month plus variable fee that is based on your actual revenue that is reported in Sublime. On average a customer on a Starter plan pays around $450 per month. You can estimate your costs with our calculator
I still have questions. What should I do?
Feel free to contact us through this form
When is a good time to start?
Sublime comes in three different plans to match different stages of analytical maturity. Our Starter plan is ideal for companies that generate around $50k in monthly revenue or manage a monthly marketing budget of $15k.
How is Sublime different then other tools on the market?
Sublime integrates multiple data solutions (dashboards, data exploration, data integration, testing and other) in one tool. This allows companies to focus on core business analysis instead of deploying and managing a complex stack of analytics tools.
Who is it for?
Companies with repetitive sales model such as Direct-to-Consumer Brands or SaaS. Some of the brands using Sublime include: ProperGood, PsiBufet, Baselinker etc.
You can’t find what you’re looking for?
Don’t hesitate to write us a message at hello@sublime.io
At Sublime, we use the CAPI Booster feature to recover transactions that weren’t always captured by Meta tracking. This mechanism allows our marketing campaigns to optimize based on a complete set of data, significantly improving their effectiveness. It enables us to allocate marketing budgets more efficiently and directly supports the growth of our business.
Oskar Lipiński
Co-owner & E-commerce Director at DAAG
At Coffee & Sons, we needed a consolidated view of our key business metrics to quickly grasp the overall performance of the company. Together with the Sublime team, we created a KPI Dashboard that has become the natural starting point for our daily analyses.
For management, it’s a particularly practical tool — during meetings we have all the key numbers at hand and can immediately verify results and assumptions. And when we need to dive deeper, we simply turn to more detailed dashboards. This solution saves time, brings order to our data workflow, and gives us confidence to make decisions based on facts.
Grzegorz Czechowicz
Head of E-Commerce at Coffee and Sons
We’ve been using Sublime for over a year and for our e-commerce team it’s been a breakthrough in working with data. We gained a single, consistent source of truth about customer behavior and campaign effectiveness, which allows us to draw conclusions faster and make better decisions.
The platform connects acquisition, sales and retention in clear reports that support our daily work and growth planning.
With Sublime, we operate with much more confidence and can focus on business development instead of struggling with data. This solution gives us the certainty that we’re investing our budget where it brings the greatest value.
Zbigniew Iwański
Head of E-Commerce at Coffeedesk
The Sublime Analytics Platform enabled our organization to integrate data from multiple systems, which significantly simplified analytics and reporting. Access to ready-made analyses of LTV, retention, and campaign effectiveness shortened the time needed to prepare reports.
Particularly valuable is the rich set of ready-made dashboards – from Customer Insights, through the Sales Dashboard and key KPI indicators, to RFM segmentation and attribution analyses.
Thanks to this, teams have a quick overview of the most important data. As a result, we draw conclusions faster and make decisions based on solid analysis.
Grzegorz Grochowski
E-Commerce Specialist at HDRÈY
The Sublime team is a partner that truly understands our needs. Their speed is impressive – both in automating processes and responding to our day-to-day requests.
The reports they’ve built are incredibly clear and intuitive, allowing us to make the right decisions quickly. It’s a collaboration that genuinely improves our efficiency and saves us time.
Daniel Ładno
Search Lead at L'Oréal Polska
Sublime has truly changed the way we work day to day. Instead of wasting time manually stitching reports from different systems and resolving discrepancies between teams, we now have one consistent source of truth.
It was a fundamental change – less frustration, more time for real analysis and decision-making. We finally started acting like a data-driven company. I haven’t seen any other solution this comprehensive for e-commerce on the Polish market.
Mateusz Makulec
E-Commerce Manager at Veoli Botanica