KEY FEATURES

Retention metrics are available by acquisition source.

SUMMARY
Sublime shows retention by acquisition source, tracking repeat rates, order frequency and churn across Meta, Google, influencers and more. This reveals which channels bring back loyal customers and which ones only generate one-time buyers.

Most analytics tools show you what happens at the moment of conversion. Sublime goes further, revealing what happens after. It tells you which channels bring in customers who come back and buy again and which ones attract one-time buyers who never return. This insight is essential for understanding customer quality, not just quantity.

Sublime breaks down retention by acquisition source, showing how customer decisions differ after the first purchase depending on where they came from. You can track repeat purchase rates, order frequency and churn over time across channels like Meta, Google, influencers, email, or organic search.

With a clear view of retention by source, you can start allocating spend to the places that build long-term relationships. For example, you might find that influencer campaigns generate quick wins, but poor repeat rates, while Google Search delivers fewer customers, but stronger retention over 90 days.

Sublime makes these patterns visible and comparable, so you can act on them. It’s how retention becomes a measurable driver of growth,not just a post-purchase KPI.

Unlock your business potential with Sublime

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